Guaranteed Auto Coronavirus Information & FAQ

During these uncertain times, we know that you must have a lot of questions. At Guaranteed Auto, we're trying to answer as many as we can to help keep you informed of your car-buying options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our used car dealerships near Toledo, OH, at your earliest convenience.

Is Guaranteed Auto Open Right Now?

Yes, Guaranteed Auto is open right now!

While the physical Guaranteed Auto buildings are currently open by appointment only, our business is just operating a bit differently.

We are doing this in accordance with the stay-at-home order for the state of Ohio. However, while you can't come directly to our dealerships for used Chevy and Ram sales, we can still come to you! You're welcome to contact Guaranteed Auto via email, or you can give us a call. We'll bring the car-buying experience to you, with an at-home test-drive or at-home delivery.

Can I Buy a Car from Guaranteed Auto Right Now?

Yes, you can buy a car from Guaranteed Auto right now.

While you may require an appointment to visit or physical building, our website, like our phone lines and inboxes, will always be open. Guaranteed Auto is committed to serving local Ohio communities any way we can during this pandemic, so we're making it easier than ever to upgrade to a car while practicing recommended social distancing techniques. If you're interested in buying a used Jeep SUV or Buick car for sale right now, we encourage you to make an appointment for us to deliver a vehicle right to your door. Whether you want to buy a pre-owned Ford or take advantage of our Lease-2-Own Program, you'll get peace of mind knowing we'll deliver it to you for a test-drive or after the purchase. Have questions about trade-ins or getting approved for subprime financing? Our team members are standing by and ready to assist with a personal phone consultation.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Does Guaranteed Auto Deliver?

Yes, Guaranteed Auto is happy to deliver to you.

To protect both our customers and our employees, the entire team at Guaranteed Auto is practicing safe social distancing. However, we are working and we're ready to tend to all your used Honda and Toyota sales needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car, truck, van or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our used car specials so we can get you behind the wheel as soon as possible.

What Are the New Guaranteed Auto Sanitation Measures? 

Here at Guaranteed Auto, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

• Increasing the number of times our dealerships are cleaned daily.
• Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
• Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
• Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings. 
• Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
• Postponing any business-related travel, including meetings and vendor visits. 
• Dedicating the first hour of every day to those with higher health risks.

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

• Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
• Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
• If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
• Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!